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Terms of
Service.

The basic rules of engagement for working with Aureon Systems — written to be readable, fair to both sides, and enforceable under Latvian and EU law.

Effective from 1 June 2026 · Last updated 3 June 2026

These Terms of Service ("Terms") govern the relationship between Aureon Systems SIA, registration number 40203749592, with registered office at Taisnā iela 1, Tukums, Tukuma novads, LV-3104, Latvia ("Aureon Systems", "we", "us") and the natural person or legal entity that engages us to provide services ("Client", "you"). Together we are referred to as the "Parties".

By placing an order, signing a Statement of Work ("SoW"), paying an invoice or otherwise accepting our services, you agree to be bound by these Terms.

1. Services

Aureon Systems provides web engineering, design and related digital services as described on this Site and as further specified in each SoW. The current standard packages are:

  • "Business-Start" Landing Page — €550, delivered in 6–8 business days.
  • Multi-Page Corporate Site — €1,350, delivered in 12–16 business days.
  • E-Commerce Storefront — €2,600, delivered in 22–28 business days.

Detailed scope, deliverables and timelines for each engagement are set out in the SoW. Where these Terms and an SoW conflict, the SoW prevails.

2. How an engagement starts

  1. You send us a brief by email, contact form or call.
  2. We reply within one business day with availability, a fixed quote and a draft SoW.
  3. You accept by signing the SoW (digital signature is fine) and paying the first invoice instalment.
  4. We confirm the start date and the engagement begins.

3. Fees, invoices and payment

  • All fees are quoted in Euro (EUR) and are exclusive of VAT. Aureon Systems is not currently VAT-registered; invoices show VAT 0%.
  • Payment terms by default: 5 calendar days from the issue date of each invoice.
  • Payment schedule by default: 50% on signature, 50% on launch (Landing Page); 40 / 30 / 30 split (Corporate Site); 30 / 40 / 30 split (E-Commerce). Other schedules may be agreed in the SoW.
  • Bank-transfer details and a payment reference are printed on every invoice. Please always include the reference.
  • Late payment: we may charge statutory interest under Latvian law and suspend work until the overdue amount is settled. Repeated late payment is grounds for termination.
  • Third-party costs (premium fonts, stock photography, paid hosting, payment-gateway fees) are passed through at cost with prior approval.

4. Scope & change requests

Scope is what is listed in the SoW. Anything outside it — additional pages, features, integrations, revisions beyond what the package includes — is a "Change Request" and is quoted separately at our then-current hourly rate (currently €55/hour). We will not start work on a Change Request until you confirm it in writing or by email.

If you are unsure whether something is in scope, ask — we will tell you within one business day.

5. Client responsibilities

Engagements run on time only if both sides hold up their end. You agree to:

  • Provide content (copy, images, brand assets, legal pages) on the schedule we agree at kick-off.
  • Give timely feedback — usually within 2 business days of each review request — so timelines do not slip.
  • Designate a single primary contact authorised to approve designs, content and invoices.
  • Hold all necessary rights to content, brand assets and any third-party material you ask us to use.
  • Maintain your own backups of all final deliverables after handover.

Delays caused by missing content or feedback may extend the timeline; we will tell you in writing as soon as we see one forming.

6. Intellectual property

  • Final deliverables. Upon full payment of all amounts due, you receive a worldwide, perpetual, non-exclusive licence to use the deliverables for the purpose for which they were created. For Landing Page and Corporate Site engagements you may also request a full assignment of copyright — this is included on request and at no extra cost.
  • Source files & codebase. Handed over to you on launch. You are free to host, modify or migrate.
  • Pre-existing materials. Anything we owned or licensed before the engagement (frameworks, components, internal tools) remains ours; you receive a non-exclusive licence to use it as part of the deliverables.
  • Client content. All content you provide remains yours. You grant us a limited licence to use it for the duration of the engagement.
  • Portfolio rights. We may display the work in our portfolio, case studies and marketing channels unless you ask us not to in writing — in which case we will respect that.

7. Confidentiality

Each party will treat any non-public information received from the other as confidential and use it only to perform the engagement. Confidentiality obligations survive the end of the engagement for 3 years. They do not apply to information that is or becomes public through no fault of the receiving party, was already known before disclosure, or is required to be disclosed by law.

8. Warranties

We warrant that the work will be performed with reasonable skill and care, in line with industry standards. We further warrant that, to the best of our knowledge, our deliverables do not infringe third-party intellectual property rights.

Except as expressly stated, the deliverables are provided "as is". To the maximum extent permitted by law, all other warranties — express or implied — are excluded.

9. Post-launch support

The post-launch support window — 14 days (Landing Page), 30 days (Corporate Site & E-Commerce) — covers bug fixes, minor edits and email support during business hours. New features, redesigns or major scope changes are quoted separately. After the support window, you may purchase a monthly care plan or pay-as-you-go support at our standard hourly rate.

10. Limitation of liability

To the maximum extent permitted by law:

  • Our total aggregate liability arising out of or in connection with an engagement is limited to the total fees paid by you under that engagement in the 12 months preceding the event giving rise to the liability.
  • Neither party is liable for indirect, incidental, special, consequential or punitive damages, loss of profits, loss of business, loss of data or loss of goodwill.
  • Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, or any liability that cannot be excluded by Latvian or EU law (including consumer rights and personal injury).

11. Termination

  • For convenience. Either party may terminate an engagement by giving 10 business days' written notice. You pay for work completed and reasonable wind-down costs up to the date of termination.
  • For cause. Either party may terminate immediately if the other materially breaches these Terms and does not cure the breach within 10 business days of written notice, or becomes insolvent.
  • Effects. On termination we deliver work-in-progress in the state it is in. Sections that by their nature survive termination (IP, confidentiality, payment, liability, governing law) do so.

12. Force majeure

Neither party is liable for failure to perform due to events beyond reasonable control — natural disasters, war, civil unrest, public health emergencies, infrastructure outages, action by a regulator, etc. The affected party will notify the other promptly and resume performance as soon as possible.

13. Data protection

Where we process personal data on your behalf in delivering the services, we act as a data processor and you as a data controller. The processing is governed by our Privacy Policy and, where required, a separate Data Processing Agreement which we will provide on request.

14. Consumer rights

If you are a consumer resident in the European Union, you have statutory rights under EU consumer protection law that these Terms do not affect. EU consumers also have the right to use the European Commission's Online Dispute Resolution platform.

15. Notices

All formal notices must be in writing and sent by email to Office@aureonsystems.eu (for us) or to the primary contact email on file (for you), with a copy to the address listed in the SoW. A notice is deemed received the next business day after sending.

16. Governing law & jurisdiction

These Terms are governed by the laws of the Republic of Latvia. The Parties will try in good faith to resolve any dispute through negotiation. Disputes that cannot be resolved are subject to the exclusive jurisdiction of the courts of the Republic of Latvia, save where mandatory consumer-protection law assigns jurisdiction elsewhere.

17. Miscellaneous

  • Entire agreement. These Terms together with the SoW set out the entire agreement between the Parties and supersede any prior discussion.
  • Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
  • No waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.
  • Assignment. You may not assign these Terms or any SoW without our prior written consent. We may assign on a change of control or business reorganisation.
  • Independent contractor. The relationship is one of independent contractor; nothing in these Terms creates a partnership, joint venture or employment.
  • Amendments. We may update these Terms; the version in force at the time you sign an SoW governs that engagement.

18. Contact

For any question about these Terms, write to Office@aureonsystems.eu or post to Aureon Systems SIA, Taisnā iela 1, Tukums, LV-3104, Latvia.

Aureon Systems SIA · Reg. 40203749592 · Tukums, Latvia